Order help
Refunds & returns
Clear information for damaged, incorrect or unwanted orders.
Damaged or incorrect orders
If your order arrives damaged, incorrect or faulty, contact me within 24 hours with your order number and clear photos.
Custom items
Personalised, made-to-order or custom items may not be eligible for change-of-mind returns where the law allows.
Approved refunds
We do not offer any refunds! If you are missing any items which can happen, you have 24 hours to contact us a we will send a replacement